Question 1

How often should I have maintenance done on my furnace/AC or mini-splits?

Accepted Answer

We recommend having maintenance done on your furnace once a year.  We start performing our annual heat inspections in the fall, once the weather is below 60°F. We start performing annual AC/minisplit inspections beginning in May.

Question 2

How often should I replace my filters?

Accepted Answer

We recommend to replace it every 6 months to a year depending on your system.  If you have a pet in your home, then we recommend changing it more often.

Question 3

How much will it cost to install my furnace/AC/mini split?

Accepted Answer

Due to the many different makes, models and customer needs, price is an issue that can only be solved by doing a thorough evaluation of your home and existing equipment. There is no charge for an in-house replacement proposal.

Question 4

How do I register my equipment?

Accepted Answer

Once the installation of your new equipment is complete, we will send you an email with the information you will need to register it on the correct websites.

Question 5

How do I know if my system is rebate eligible?

Accepted Answer

Visit the "Rebates" section on our website to learn more about rebates!

Question 6

How long will my new furnace last?

Accepted Answer

The life expectancy of a furnace, per the manufacturer, is 10-15 years. Anything beyond that could lead to possible breakdown.

Question 7

Why can't I use my existing furnace and add on the AC?

Accepted Answer

CMAGS always recommends furnace replacement when an existing furnace is over 10 years old with new AC installation due to efficiency capacity. A furnace and AC share a blower and should be replaced at the same time. If you match a new AC system with an old, inefficient furnace, it can potentially decrease the lifespan of the new AC. In order to get the correct amount of airflow and most of the new AC system, we always recommend replacing your furnace. Additional note: new AC systems matched to older furnace can have issues with warranty claims.

Question 8

My pilot has turned off and now the heat won't work. Is there anything I should check before calling CMAGS?

Accepted Answer

If your thermostat runs on batteries, you can try switching them out first, and check the settings to make sure it is set to AUTO. Additionally, make sure your emergency switch did not get flipped (which is the red switch usually found in a stairwell or closet). Finally, check that the unit itself is not turned off (emergency shut off).

Question 9

I wanted a larger AC unit, why did you recommend a smaller one?"

Accepted Answer

Oversizing a system can cause it to short cycle (on and off) and end up causing wear and tear. It will also cause lack of humidity being removed from the area. Oversized air conditioners don't run for a long time because they satisfy the cooling load quickly and then shut off. When we quote an AC system, we quote the appropriate size based on what is needed for your home to ensure that it cools the home. It will not properly cool your home if it is oversized.

Question 10

How often should I have maintenance done on my air conditioner?

Accepted Answer

We recommend having maintenance done on your air conditioner once a year. We start performing our annual AC inspections in the early spring, once the weather is over 65°F.

Question 11

My AC is not cooling to the desired temperature. Is there anything I can do before calling CMAGS?

Accepted Answer

Make sure all your brakers are on. Additionally, check that your windows are all closed (while this may seem like an obvious fix, we have seen it happen).

Question 12

Why should I look into a mini split system for my home?

Accepted Answer

Mini split systems are an economical solution to heating and cooling for a variety of reasons.  They run on electricity - saving on gas or oil.  Duct work isn't necessary!  So whether you don't want the cost associated with ducted systems or your home is simply not set up for ductwork, air conditioning becomes an available option.

Question 13

How often should I have maintenance done on my mini split system?

Accepted Answer

We recommend having maintenance done on your mini split system once a year; because your mini split system performs both as a heat source and cooling source, you can schedule your maintenance any time within the year (but we recommend scheduling in the fall or spring for accurate testing results).

Question 14

My mini split isn't working, how can I troubleshoot?"

Accepted Answer

Check the remote batteries to make sure it is working, look to see if any breaker switches flipped, or try to turn the system off and resetting it. If these options do not work but there are any error codes, please try to record the codes for us, and we can have a technician stop by to perform a diagnostic report!

401.862.4998

FAQ

Frequently Asked Questions